I’ve had a bad week. Like, really bad week.
You might have noticed our Instagram account is missing.
Boho Buys is my pride and joy, so when it takes a hit, it hits me personally too. If you tell me you’re unhappy with something, I feel personally upset – I don’t like letting people down. When you’re excited, I’m excited (like, puppy level excited!) So you can imagine how devastating it was for me when I woke up to find our Instagram account had disappeared.
The short story: Our Instagram account was shut down due to fraudulent complaints by a competitor. 30K followers and over four years of hard work.
The long story: A competitor complained to Instagram a number of OUR photos and our customer’s photos were there’s. And without warning, Instagram shut our account down.
We are still bewildered by how they were able to convince the guys at Instagram they were the true owners of the photos. The original photos came from genuine customers, who had tagged us in their photos. We can offer order IDs and original photos, yet we haven’t been able to prove they’re our photos (go figure?!)
Not only is Instagram a huge corporation which is notoriously hard to get in touch with (speaking to a human is so, so hard) so is the competitor who made the claims. They have no legal rights to the photos and I genuinely believe it was an act of sabotage. It’s like a bulldozer coming through and flattening all the hard work and dedication of small business. Yup, I cried many times this week.
Here’s how we’re fighting back and what it means for you.
We’re fighting to get our account back, but in the mean time we have set up a new account @bohobuys_boutique (give us a quick follow!)
All our usual inspo, home decor #goals and sales/discounts etc will be posted here as per usual. I’d love it if you supported us and followed our new account.
Again, from the bottom of my heart, thanks so much for your ongoing support. We’ll keep you posted about whether we can get our account back or not xx